I think Lib Dem leader, Nick Clegg is making a big humiliation of his leadership reputation by diverting the expense row on Speaker Martin. Since this is an issue that affects all MPs, the ideal resignation, should involve all of them. Another option, which will be more mass-oriented, is to de-select at constituencies any who had in anyway milked the system.
What I find more disgusting is the fact that everyone blames the system… those accepting and making up for it shows good responsibility towards their mistake.
On the other hand, we all jump up to blame the MPs … how many people out there claim travel, etc, because its there even when they clearly don’t need them. MPs are not infallible and therefore more humane understanding should be applied. Those shouting should also scrutinize themselves personally.
The expenses row isn’t inspiring and neither has the judgement. The Prime Minister seems to be one of the few voices that has spoken sense. It’s about finding and implementing a lasting solution not just sacking or suspending people because the next sect of ‘possible opportunists’ would use the system in another clever way.
My only regret is that corrupt under-developed countries would hang more medals to their chest on this and become worst. I am sure Mugabe is paying great attention and laughing.
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Monday, May 18, 2009
Friday, May 08, 2009
Imagine What It Costs To Buy From BT.
Thursday April 30th: I called BT to reverse the cancellation on my homeline and have it transferred to my new address, not surprising enough, the Indian based customer service agents told me that is completely impossible to do. Well, they claimed that it is in the hands of another department. Can I speak to that department then? ‘No; customers cannot speak to them’. Can you speak to them I asked; ‘No, they will say that it is impossible’. Damn!
I called back again and luckily (do I sound thrilled?), a UK based CSA picked, she said the opposite. This is reversible and I will do it for you. Done. Call back in 24 hours to place a transfer order when this is fully activated. Great!
Friday May 1st: ‘No, transfer can’t be done because your line has been stopped’. Bugger! Explain? ‘Not quite’. Yesterday? ‘I think she the job wasn’t finished’ or something like that. Marvellous!
New line then? ‘I will pass you to the sales department’. Beautiful!
BT Salesman on the phone took details, refused that my old account can be used because it will also close after some days since the line on it is gone. Cool.
Tuesday May 5th, ‘Order not found’. ‘Are you sure you placed any order?’ Glorious!
System was poked with different details but I was made to understand nothing exists in my name. Miraclous!
So, after spending hours on a chargable number on my mobile, I was told it is in vain. Back to square one. So I used the internet to place a new order for a new phone line. Received a ‘confirmation email’ with BT RECEIPT NUMBER’.
Thursday May 7th Forty-eight hours later, BT online order tracking insists I need a ‘REFERENCE’ number not receipt. Stressed!
Back to the phone. Again, no order was found in my name, post code, address, contact number provided, date of birth, former address, etc. Blimey!
So, again, a new order has to be placed. My old account is still operational even though Salesman said it wouldn’t be. And a new order can be placed and added to it. This was done. And there I was given my new home phone number… but hang on; no dance yet. Caution!
I have to wait minimum 3 working days for activation. Part of the caution is that the number is ‘subject to change’. Really?
This is my one good week transaction to stop a cancellation order or transfer an old line to a new address or buy a new line. But I wont be surprised when BT wins the ‘Best Service Provider and Support Award’ at the end of the year. Imagine!
I called back again and luckily (do I sound thrilled?), a UK based CSA picked, she said the opposite. This is reversible and I will do it for you. Done. Call back in 24 hours to place a transfer order when this is fully activated. Great!
Friday May 1st: ‘No, transfer can’t be done because your line has been stopped’. Bugger! Explain? ‘Not quite’. Yesterday? ‘I think she the job wasn’t finished’ or something like that. Marvellous!
New line then? ‘I will pass you to the sales department’. Beautiful!
BT Salesman on the phone took details, refused that my old account can be used because it will also close after some days since the line on it is gone. Cool.
Tuesday May 5th, ‘Order not found’. ‘Are you sure you placed any order?’ Glorious!
System was poked with different details but I was made to understand nothing exists in my name. Miraclous!
So, after spending hours on a chargable number on my mobile, I was told it is in vain. Back to square one. So I used the internet to place a new order for a new phone line. Received a ‘confirmation email’ with BT RECEIPT NUMBER’.
Thursday May 7th Forty-eight hours later, BT online order tracking insists I need a ‘REFERENCE’ number not receipt. Stressed!
Back to the phone. Again, no order was found in my name, post code, address, contact number provided, date of birth, former address, etc. Blimey!
So, again, a new order has to be placed. My old account is still operational even though Salesman said it wouldn’t be. And a new order can be placed and added to it. This was done. And there I was given my new home phone number… but hang on; no dance yet. Caution!
I have to wait minimum 3 working days for activation. Part of the caution is that the number is ‘subject to change’. Really?
This is my one good week transaction to stop a cancellation order or transfer an old line to a new address or buy a new line. But I wont be surprised when BT wins the ‘Best Service Provider and Support Award’ at the end of the year. Imagine!
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